Soft-ex has been offering TDI (Telecoms Data Intelligence) solutions for over 20 years now.  As the market developed Soft-ex started to offer this service through large fixed line Telco’s such as BT and KPN to help them provide a reporting tool that pulled together the data from the PABX and the bills generated by the customer on the fixed line network on behalf of their larger enterprise customers.

Some key features of this application are;

  • Audit Logging
  • Impersonation
  • Activity Logs
  • High Level Application Security
  • Call and Bills Reporting
  • Intelligence Reporting (KPI) for MNOs (mobile network operators)
  • Price Plans and Tariff Setups
  • Observations for quick insight of
  • Services Activation and RemovalCall (like roaming, data plan, mms etc)
  • Tagging and Labeling (like business call or personal calls)
  • Alerts (event based and criteria based)
  • Subscription Mapping and Device Mapping (ie assigning or attaching a device to a mobile number [subscription])
  • Consumer Bills
  • Content purchase history (like music, ringtones, subscriptions, images)
  • Location based services (ie mapping the positions of mobile phones on 3rd party maps  technology)
  • Device profiles (ie adding device profiles with photos, make/model, capabilities, user manuals)
  • Web browsing history (the web pages that consumer browsed on mobile phone)
  • Profiling (who does what, when and where)
  • Mobile Activity data fetch from Mobile Applications, BlackBerry, etc) [note: mobile app is also designed at WaqarTech]

Technologies used:

ASP.Net, C#, SQL Server 2008, SSRS reporting, 3-Tier architecture with WFC (windows communication foundation) model, AJAX, JQuery, Javascript, HTML, CSS